Patient Report Experience Measure (PREM)
Catherine Stannard, Quality Improvement Programme Manager, UK Renal Registry, firstname.lastname@example.org
The Kidney Patient Reported Experience Measure (PREM) is a national annual survey of kidney patients.
The aim of the Kidney PREM is to:
- Help renal unit teams understand how patients feel about their experience of care
- Show where improvement can be made, and
- Give us a national picture of people’s experience of care
2019 is the fourth year of the survey. Results from 2016, 2017 and 2018 can be found below.
Kidney patients being cared for in NHS renal units in the United Kingdom were invited to take part from 1 – 30 June 2019.
Kidney PREM 2019 results
Unit level results by question can be viewed via the UK Renal Registry PREM Portal here
Additional results and information
- Patient information leaflet on the Kidney PREM 2019
- Kidney PREM 2019 written comments report
- Graphs showing the overall mean and the mean for each of the 13 themes by centre for 2018 and 2019
- Centre means by theme
- Centre means by treatment type for each theme
- Technical annex
Acting on the Kidney PREM 2019
- Present your unit results and plan your next steps using this supporting slide-deck
- Display the national PREM findings (Info-graphic poster)
- Fill out this template poster with your unit results and tell people what you are doing in response to the Kidney PREM (Editable poster)
Kidney PREM 2019 resources
The below data workbooks have been developed to give renal centres and units across the UK sight of their unit level patient responses to the 2018 Kidney PREM.
Following suggestions from patients, a comments box was piloted online in 2018 to test whether it was feasible to collect free text from patients and process and analyse it in a meaningful way. A report on this pilot is available below.
Renal units have access to their 2017 PREM data via the UK Renal Registry online CD forum.
Detailed information about all aspects of the PREM can be found by clicking on the downloads below:
- PREM 2016 Survey
- PREM 2016 Report
- PREM 2017 Survey
- PREM 2017 Renal Unit Guidance
- PREM 2017 Information Leaflet
- PREM 2017 Poster
- PREM 2017 Report
- PREM 2018 Survey
- PREM 2018 Renal Unit Guidance
- PREM 2018 Information Leaflet
- PREM 2018 Poster
- PREM 2018 Report
The background to the PREM
PREM 2016 came about through the Transforming Participation in Chronic Kidney Disease Programme, and was one of a series of measures developed by the Measurement Work-stream with the aim to routinely collect patient reported outcomes and experience measures in CKD patients.
The TP-CKD Programme was initially working with 10 renal units. The PREM became something bigger however, when the renal unit clinical directors agreed at their annual forum in 2016, that a national PREM survey would be of value, and that many would be keen to participate.
Of the 52 adult renal units in England, 39 units (75%) took part in the pilot PREM. Over 8,000 people responded, completing the survey. This is a remarkable result for a pilot project of this scale. Results from the PREM 2016 can be found in the 2016 Report below.
Since the PREM 2016, the survey has gone through a rigorous validation process, in partnership with the University of Hertfordshire and Renal units across Wales. This will inform the PREM in the future.
If you need any more information about PREM please contact email@example.com