Study Groups

Patient Report Experience Measure (PREM)

Project contacts:
Catherine Stannard, Quality Improvement Programme Manager, UK Renal Registry,

The Kidney Patient Reported Experience Measure (PREM) is a national annual survey of kidney patients.

PREM 2020


Kidney patients being cared for in NHS renal units in the United Kingdom are invited to take part in the Kidney PREM 2020 online survey from 1st October – 12th November.

Click here to complete the Kidney PREM 2020

The aim of the Kidney PREM is to:

  • Help renal unit teams understand how patients feel about their experience of care
  • Show where improvement can be made, and
  • Give us a national picture of people’s experience of care

2020 is the fourth year of the validated Kidney PREM and for the first time, it has gone fully digital. PREM will only be available to complete online.

The online survey is available to complete in English, Welsh, Urdu or Gujarati.

Kidney PREM 2020 resources

Kidney PREM 2020 results

Results will be available once the analysis is complete in spring 2021. They will be available on the Renal Association, UK Renal Registry and Kidney Care UK websites.

Results from 2016, 2017, 2018 and 2019 can be found below.

PREM 2019

Click here to download the Kidney PREM 2019 national report.

The below data workbooks have been developed to give renal centres and units across the UK sight of their unit level patient responses to the 2019 Kidney PREM.

Unit level results by question can be viewed via the UK Renal Registry PREM Portal here

Additional results and information

Acting on the Kidney PREM 2019

Kidney PREM 2019 resources

PREM 2017

Click here to download the Kidney PREM 2017 national report.

Renal units have access to their 2017 PREM data via the UK Renal Registry online CD forum.

Detailed information about all aspects of the PREM can be found by clicking on the downloads below:


The background to the PREM

PREM 2016 came about through the Transforming Participation in Chronic Kidney Disease Programme, and was one of a series of measures developed by the Measurement Work-stream with the aim to routinely collect patient reported outcomes and experience measures in CKD patients.

The TP-CKD Programme was initially working with 10 renal units.  The PREM became something bigger however, when the renal unit clinical directors agreed at their annual forum in 2016, that a national PREM survey would be of value, and that many would be keen to participate.

Of the 52 adult renal units in England, 39 units (75%) took part in the pilot PREM.  Over 8,000 people responded, completing the survey.  This is a remarkable result for a pilot project of this scale.  Results from the PREM 2016 can be found in the 2016 Report below.

Since the PREM 2016, the survey has gone through a rigorous validation process, in partnership with the University of Hertfordshire and Renal units across Wales.  This will inform the PREM in the future.

The PREM survey is managed by The Renal Association in Partnership with Kidney Care UK.

If you need any more information about PREM please contact